Cancellation Policy

If you need to cancel your booking, please contact MYEUROTAXI.COM as soon as possible. If a cancellation request is received by us up to 48 hours prior to the scheduled pick up time, we will refund you the full price, otherwise we will charge 100% cancellation fee.

If you have cancelled your prepaid booking and you are eligible for a refund, the credit will be automatically issued back to the card used for the payment. Refunds will be paid within 30 days.

Circumstances beyond our control

MYEUROTAXI.COM shall be entitled to cancel all services and provide refunds in the event of a declared national emergency, riot, war, fuel shortage, extreme weather or terrorist attack, or other circumstances beyond its control. If the car breaks down during your journey MYEUROTAXI.COM will endeavour to arrange an alternative car to complete the journey as soon as practicable. If a replacement vehicle cannot be provided in four 4 hours we will refund the full payment.

These cancellation terms are part of our Terms & Conditions.