All bookings offered are for private transfers.
Please check our vehicles page for details.
You can pay directly to the driver, we accept both cash and credit cards. You can also pay in advance via PayPal.
It is customary to give a tip if you feel the service has warranted this. However, this is entirely at your discretion.
You can modify the day of travel or even the destination of your trip by contacting our call centre or by email. Your reservation number will be required for this process and a modification fee will be applied plus any fare difference that may occur.
You can cancel your reservation up to 24 hours from the scheduled departure time without any charge.
Prices are quoted per vehicle. All costs and taxes are included in the prices: travel, driver, fuel, VAT, taxes, parking, full insurance.
Child seat is provided free of charge. A child's age must be notified in advance when you make your reservation.
A mobile data signal (3G/LTE) is received by the onboard WiFi Router. If Wi-Fi is unavailable or you are unable to use the WiFi for any reason, you must be aware that there is no refund available. Free WiFi is offered as a complimentary benefit.
Each passenger has an allowance of 1 big suitcase and 1 hand luggage without any weight limit. We don't charge Extra large luggage if notified to us in advance when making your reservation
A wheelchair can be transported free of charge if notified to us in advance when making your reservation.
The solid details about meeting the driver at the airport or Railway Sation are provided in your booking confirmation. In most cases, the driver will wait for you in the arrivals terminal. The driver will be holding a card with the name of the main passenger which was provided during the booking process.
If you are going to the airport from a hotel, please wait at reception (lobby). If being collected from an apartment or your home, please wait outside by your main door. The driver will look for you there. In other cases, during the booking process, please provide us with the full address including precise details (plaza, street, postcode etc.) of where you want to be collected.
We always confirm the flight/train arrival times.The driver will wait for all flights and train journeys that are delayed and your transfer is provided without any additional charges.
You must inform us of the next flight departure and its arrival time by using the telephone number +420 606488338. If you fail to do so, it will be regarded as a NO-SHOW.
You should inform us as soon as possible by using the phone and that you have arrived at the airport. The driver will wait up to a maximum of 1 hour after the flight arrival time. If it is a Transfer from a railway station, the waiting time is 30 minutes after the arrival time of the train.
In the unlikely event that the driver arrives late, please ring us on our phone number +420 606488338, provided on your booking confirmation and our dispatcher will assist you immediately.